WAR Pre-Order FAQ

Below are some frequently asked questions concerning the Collectors Edition (CE) pre-order, we will continue to update this page as we answer your questions.

Updated: 4/1/08 5PM EST

I live in Canada how can I pre-order?: Currently from the EA.com Store - www.eastore.com/war

Where are my codes when I pre-order online?: Each retailer may do it differently, we have no control over the distribution of their codes to pre-order customers. However, you will generally receive a separate email specifically containing your codes (in some cases it can take several days). Please do not contact EA Mythic Customer Support concerning this - you must contact your retailer as we will be unable to assist you further. EAStore.com will not be distributing codes until early April.

Why have I not received my online order keys from Gamestop/EB Games?: Codes are being distributed to all current pre-order customers from GameStop/EB Games websites. Information about the pre-order program is now also available on their sites on the Collectors Edition product page.

What is Open Beta?: Unlike many traditional "Open Betas" WAR will only be available to a limited number of players (Including Collectors Edition Pre-Orders). Open simply means that the NDA will be lifted allowing testers to freely share their experience with the public.

Do I need my CE Product Key the day the game launches?: While we encourage you to get your key as soon as possible we will provide a reasonable grace period for players to get a hold of their copies and have uninterrupted service.

What if I already pre-ordered?: Prior to March 26, 2008 no pre-order programs have been supported by EA Mythic. If you have pre-ordered before the above date please contact your retailer to secure your Collectors Edition. Current pre-order offers are only valid with the Collectors Edition.

Do I need more than one Beta Center account if I pre-order multiple copies of the Collector’s Edition?:Yes, to ensure you receive access to all of the benefits of pre-ordering and the Collector’s Edition you will need one valid Beta Center account per pre-order card or set of codes. Pre-Order offers can only be activated with the purchase and registration of a Collector’s Edition.

Can I pre-order the Collectors Edition in areas outside of North America and Europe?: We are constantly looking into the best way to get the Collector’s Edition to more people. Our priority is to ensure everyone can receive their copy at a reasonable price. We look forward to sharing more information on the Collector’s Edition availability soon!

Keep an eye out for updates!



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